KYC via web interface

Follow these steps to complete KYC verification via the web interface.

1. Log into your account:

2. Then go to Dashboard menu:

Click on the «Verify» button at the top of the page.

3. The verification process will begin. First, select your country and the document you will use for verification.

Make sure you select the correct country and document type. This cannot be changed later.

• Please, note that the United States of America (USA, United States) is shortened in the list and named just US.

• Make sure you select the correct country and document type. This cannot be changed later.

Check the information and click the «Continue» button.

4. Next, upload photos of your document. For passports, upload one page. For ID cards, upload both front and back sides.

Requirements for the documents photo:

• A valid and unexpired passport, national ID, or driver’s license depending on your applicable country.

• Please make sure that the pictures of your documents are clear, hi-res, show all their corners and sides, and no information is covered.

• Please note that screenshots, photos of document copies, and images altered in photo redactors are not acceptable.

• It is recommended that you upload an ID with a photo that resembles your most recent facial features.

• If your ID document has a signature field, please make sure it is signed.

5. Personal Information

Please enter your personal information exactly as it appears on your ID document.

Enter your details exactly as they appear on your document to avoid verification issues.

6. Selfie

Make sure you are in a well-lit area and remove any accessories (e.g. glasses or hats).

• Ensure good lighting and a clear background

• Remove glasses, hats, or other accessories

• Keep your face fully visible within the frame

7.Final Step: Enter Your Address

Enter your residential address exactly as shown in your documents.

Please review and confirm all required agreements to proceed with verification.

Processing takes some time, so please wait for a while. You’ll receive the result of processing the application via email.

For some reasons application may be disapproved, in this case please, try again:

If you meet any difficulties, please contact our customer service: [e-mail] or use online-chat on the site.